Both the status (Required Reviews Completed) and the journal office’s response (‘Two referees have sent their report 1.5 months ago’) mean the same thing: that the reviews have been completed (by two reviewers) and sent to the editor and are awaiting the editor’s evaluation. However, as the status has not changed (to either ‘With Editor’ or ‘Under Editor Evaluation’), it seems that the editor has not commenced their check. The editor could be away (due to the holiday season) or have a considerable queue of manuscripts to review at various stages. So, this is not a cause for worry. I would recommend that you wait until after the holiday season is over (mid-January) to see if the status changes. If not, you could write to the journal again. However, as you have written that the mail goes to the office rather than the editor, this time, you could provide specific details and also express your eagerness and concern about the progress on your manuscript to elicit a more specific response. All the best! Related reading: How long does a revised paper remain at the 'Required reviews completed' status?Why is my manuscript's status not changing from "Required reviews completed"?Can I send an inquiry if the status shows "Required reviews completed" for a long time?
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